Company Policies

The following policies are upheld by Unrestricted Humans. The policies listed are subject to change without notice. Parties involved in a contract are encouraged to review this policy periodically for any updates or modifications. 

Privacy, Confidentiality, & Data Retention 

Unrestricted Humans is committed to maintaining the confidentiality of all client information and discussions in our engagements. We adhere to strict confidentiality and data protection standards. 

This policy also includes a reasonable right to privacy during and after contracted work. Unrestricted Humans will not share your present or past relationship as a client without express, written permission. 

Personal Information Online 

Unrestricted Humans only has access to and collects information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to other parties. 

When you contact Unrestricted Humans, we use the information provided to respond to you regarding the reason you contacted us. 

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.  

When you contact Unrestricted Humans, we will keep a backup of the data for a minimum of one year. 

When you submit a contact request, we may contact you via email or phone, using the information you provide; share your information within Unrestricted Humans to answer your question or address your issue; and we may keep your contact request for up to 3 years. 

We utilize metrics and data reports native to Squarespace that display our site visitors' browsing history, cookie tracking, and other similar tools. All user data in these reports is anonymous. Our reports and the associated data are kept per Squarespace Privacy Policy. 

Control of Your Information 

You may opt out of any future contacts from Unrestricted Humans at any time. You can do this at any time by contacting us via the email address:  contact@unrestricted-humans.com 

You have the right to:  

  • See what data we have about you, if any. 

  • Change/correct any data we have about you. 

  • Have us delete any data we have about you. 

  • Express any concern you have about our use of your data. 

Security 

We take precautions to protect your information. When you contact Unrestricted Humans, your information is protected both online and offline. 

Unrestricted Humans leverages Squarespace as a website host and for billing and payments. You can refer to their Terms of Service here. 

Travel 

Both Unrestricted Humans and the Client understand that travel is unlikely for most engagements, but in the event of travel, those providing services for Unrestricted Humans expect the following in addition to the agreed upon contract price. 

  • Shortest travel time for reasonable arrival prior to in-person event 

  • Premium economy class for airline travel within the contiguous United States 

  • Business class for airline travel of 4+ hours total travel time (including all international travel from the United States, Alaska, Hawaii, and United States overseas territories)  

  • First class for airline travel of 7+ hours total travel time (regardless of destination)  

  • Safe, reasonable hotel with a minimum rating of 3 stars 

  • $150-300 per diem, per day (dependent upon the city in which services are provided) 

Transportation, hotel costs, and per diem will be billed to the Client within 15 days of completion of the travel. Client will pay within 15 days of receipt.  

Unrestricted Humans does not perform in-person engagements or travel in December. 

Termination 

This Contract Termination Policy outlines the procedures and guidelines for terminating contracts with Unrestricted Humans. Termination of contracts is a serious matter that should be handled with care and in accordance with the contract agreement's terms and conditions. 

Grounds for Contract Termination 

Contracts may be terminated based on mutual agreement, completion of services, breach of contract terms, or for other reasons as specified in the contract agreement. 

Notice Period 

The terminating party must provide written notice to the other party at least 30 calendar days prior to the desired termination date. The notice period may vary depending on the nature of the contract and the agreed-upon terms. 

Mutual Agreement 

If both parties mutually agree to terminate the contract, the terms and conditions of the termination must be documented in writing and signed by both parties. 

Breach of Contract 

In the event of a material breach of contract, the non-breaching party has the right to terminate the contract after providing written notice to the breaching party. The notice should specify the nature of the breach and allow a reasonable period for remedy. 

Completion of Services 

Contracts that are fulfilled upon the completion of specific services will automatically terminate upon successful completion, unless otherwise specified in the contract. 

Compensation and Refunds 

The terms for compensation or refunds, if applicable, upon termination should be outlined in the contract. Any outstanding payments or refunds will be processed in accordance with these terms. 

Confidentiality 

Both parties agree to continue to uphold any confidentiality and non-disclosure obligations outlined in the contract, even after termination. 

Governing Law 

The contract's termination shall be governed by the laws of the jurisdiction specified in the contract agreement. 

Dispute Resolution 

Any disputes arising from the termination of the contract will be resolved through the dispute resolution mechanisms specified in the contract.  

Refund Policy 

Unrestricted Humans does not offer refunds for completed services. We are committed to delivering a high-quality experience and providing expertise tailored to your specific needs. Once services are rendered, they are considered non-refundable. 

Cancellation Policy 

For virtual sessions, Clients may cancel scheduled sessions with at least 2 business days' notice prior to the scheduled session. When in-person travel is required, Clients may cancel with at least 5 business days’ notice prior to the scheduled start of the session. Cancellations made within the days stated may be subject to a cancellation fee, including any change or delay costs for travel.  

Rescheduling 

For virtual sessions, Clients may request to reschedule a session with at least 2 business days' notice. When in-person travel is required, Clients may reschedule with at least 10 business days’ notice prior to the scheduled start of the session. Unrestricted Humans will make reasonable efforts to accommodate rescheduling requests, subject to availability. 

No-Show Policy 

For virtual sessions, a client is considered a no-show 10 minutes after the start of the session. It is the responsibility of the client to reschedule. For in-person events, a client or attendee is a no-show after 10 minutes and will not receive a refund for paid events. Unrestricted Humans employees or partners may use discretion in extenuating circumstances.  

Satisfaction Guarantee 

Unrestricted Humans is committed to your satisfaction. If you are dissatisfied with our services, please contact us within 5 business days of the service delivery date to discuss your concerns. We will make every effort to address and resolve any issues to your satisfaction. Send an email to: contact@unrestricted-humans.com.  

Public Workshops 

In the event Unrestricted Humans provides a public workshop, we reserve the right to cancel the event. Cancellation notice will be provided via email at the earliest known point. For paid events, refunds will be issued. 

Public workshops are not targeted at specific organizations. Attendees must recognize their role in maintaining the appropriate engagement in regard to their place of work. Attendees should refer to their company’s policies when attending public workshops.  

Unrestricted Humans does not promote and will not tolerate certain behaviors within the company or in our public workshops. Please refer to our code of conduct for more information. 

Code of Conduct 

Unrestricted Humans is focused on the development of humans. To do that, we have formed the following Code of Conduct to foster growth.  

Internal 

For Unrestricted Humans employees, contractors, or partners: 

  1. Demonstrate professionalism in all interactions.  

  1. Act with honesty and integrity at all times.  

  1. Treat everyone with respect, regardless of their position, background, or perspective. Foster a collaborative and inclusive work environment. 

  1. Safeguard confidential information, including company data, client information, and trade secrets. Do not disclose or misuse sensitive information. 

  1. Adhere to all applicable laws, regulations, and company policies. 

  1. Foster transparent communication. 

  1. Prioritize the physical and psychological safety of all.  

  1. Embrace a mindset of continuous growth. 

External 

For clients or public workshop attendees: 

  1. Come to sessions ready to learn and experience new things. 

  1. Understand everyone is in a different place. Treat other clients or attendees with respect and courtesy. 

  1. Ensure you are participating in a physically and psychologically safe location.  

  1. Arrive on time and follow agreed upon timelines, behaviors, policies, etc. 

  1. Protect the information of other clients or attendees. 

Unrestricted Humans reserves the right to remove a client or attendee from a session for violating the policy outlined above.   

Client Outcomes & Contracting 

Unrestricted Humans is dedicated to the success of individuals and organizations using our services. We utilize a unique contracting model to best meet client needs.  

Utilization of Unrestricted Humans 

Both Unrestricted Humans and the client understand that this engagement is not considered financial, tax, legal, or other advice. The client is fully responsible for their organizational decisions and the resulting outcomes. 

Unrestricted Humans and its employees, contractors, and partners are not staff augmentation. The relationship with a client is only to advance employees within the clients organization.  

Scope Change 

Any changes to the scope of services must be discussed and agreed upon in writing between the client and Unrestricted Humans. Additional fees may apply for changes in scope. 

Professional Coaching 

Unrestricted Humans and the client understand that this engagement may incorporate professional coaching and coaching is not a form of therapy. If a situation occurs where individuals within the client organization require additional support, they will seek therapeutic or medical intervention(s).